County Community Services for Buncombe, Henderson, Haywood, and Madison Counties

If you do not qualify for our free energy efficiency weatherization and upgrade services and/or you need more help, there are plenty of FREE Community Services available below.

ESN is a certified Duke Weatherization Partner serving only 4 counties (Buncombe, Henderson, Haywood, or Madison). If you need to find another Duke Energy Weatherization partner outside of those 4 counties, please check out the NCAAA listings: https://www.nccaa.net/weatherization

Duke EnergyWise^® Home offers rewards for helping shift energy use away from peak periods. If you have a Smart Thermostat, or an HVAC system with heat strips or a Water Heater you can qualify for up to $75 off your bill.

Duke Energy Customer Assistance Program (CAP) provides a $42 monthly credit for 1 year if you are a Duke Customer and qualify as low-income.

NC Energy Bill Payment Assistance Programs offered by The North Carolina Division of Social Services (NCDHHS)

Habitat and ARCHR (Asheville Regional Coalition for Home Repair) is offering free disaster repairs for low-income homeowner – must qualify as 80% AMI (average median income).
Counties served: Buncombe County, Madison County

Renew NC Housing (888-791-0207) is a NC government funded Single-Family Housing Program that provides centralized housing rehabilitation, reconstruction or replacement program for low-to-moderate income  families with seniors aged 62 and older, children, and/or disabled household members impacted by Hurricane Helene.
29 Counties Served:  Alexander, Alleghany, Ashe, Avery, Buncombe, Burke, Caldwell, Catawba, Clay, Cleveland, Gaston, Haywood, Henderson, Jackson, Lincoln, Macon, Madison, McDowell, Mecklenburg (28214), Mitchell, Polk, Rutherford, Surry, Swain, Transylvania, Watauga, Wilkes, Yadkin and Yancey.

Hammer & Heart is a non-profit with a BIG heart of volunteers to help provide urgent home repairs to neighbors of the Swannanoa Valley who are financially unable to maintain their homes in a safe or livable condition.
Cities served: Swannanoa, Black Mountain

Housing Assistance can do Home Repairs including Disaster Recovery and New Construction. 828-692-4744
Counties served: Henderson, Polk, Transylvania

North Carolina Department of Environmental Quality (DEQ) State Energy Office (SEO) announced a $10 million Home Repair Weatherization Readiness Program to supplement North Carolina’s existing Weatherization Assistance Program (WAP). The new funding covers counties damaged by Hurricane Helene and identified as “Most Impacted and Distressed”  to the following current WAP service providers:

• Blue Ridge Community Action
• Blue Ridge Opportunity Commission
• Community Action Opportunities
• Four Square Community Action
• ICARE Inc.
• Macon County Government
• Mountain Projects Inc.
• WAMY Community Action
• Yadkin Valley Economic Development District

Mountain Projects is a Weatherization provider like ESN but you do NOT have to be Duke Energy clients. Offices located in Waynesville and Sylva. Vivian Bumgarner vbumgarner@mountainprojects.org 828-492-4107
Counties served: Jackson and Haywood counties

HEAR (Home Electrification and Appliance Rebates) program offered by Energy Savers NC
Designed to help low to median income households install new efficient electric equipment and supporting upgrades, such as an electrical panel, wiring, or insulation and air sealing while receiving an instant discount at the time of installation by a Registered Contractor. Can help for fuel switching clients.
Marketing fliers and AMI income summaries

HOMES (Homeowners Managing Efficiency Savings) program offered by Energy Savers NC
Energy Upgrade financial assistance
Marketing fliers and AMI income summaries