Other Weatherization, Energy Efficiency Rebates, Home Repair, and Disaster Recovery Resources

If you do not qualify for our free energy efficiency weatherization and upgrade services and/or you need more help, there are plenty of FREE Community Services available below.

ESN is a certified Duke Weatherization Partner serving only 4 counties (Buncombe, Henderson, Haywood, or Madison). If you need to find another Duke Energy Weatherization partner outside of those 4 counties, please check out the NCAAA listings: https://www.nccaa.net/weatherization

Energy Bill Discounts & Assistance

Duke EnergyWise® Home offers rewards for helping shift energy use away from peak periods. If you have a Smart Thermostat, or an HVAC system with heat strips or a Water Heater you can qualify for up to $75 off your bill. Watch this video explanation.
https://www.duke-energy.com/home/products/energywise-home

Duke Energy – Customer Assistance Program (CAP) provides a $42 monthly credit for 1 year if you are a Duke Customer and qualify as low-income.
https://www.duke-energy.com/home/billing/customer-assistance-program

Duke Energy – Energy-Efficiency Rebates – Offering home improvement rebates through their Smart $aver Program, home energy savings, trusted contractors, online savings store, and more.
https://www.duke-energy.com/home/products/energy-efficiency

NCDHHS Energy Bill Payment Assistance Programs offered by The North Carolina Division of Social Services (NCDHHS) (828) 250-5500 includes the following two programs:
https://www.ncdhhs.gov/divisions/social-services/energy-assistance

Home Repair & Disaster Recovery Services:

Hope4NC Helpline assists individuals in communities as they recover from Hurricane Helene’s devastating impacts. If you are experiencing stress, emotional fatigue, a mental health crisis, or just need someone to talk to.
855-587-3463, https://hope4nc.org/

CORE is offering free home repairs for storm-impacted, low-income homeowners (must have deed in your name and valid ID or Passport)
Counties served: Buncombe, Henderson, Transylvania Counties
828-989-7848, https://www.coreresponse.org/hurricane-helene/

Habitat and ARCHR (Asheville Regional Coalition for Home Repair) is offering free home repairs for low-income homeowner (must have deed in your name) – must qualify as 80% AMI (average median income).
For disaster-related repairs, apply online at ARCHR.LIVE.
Counties served: Buncombe County, Madison County
828-407-4380, https://www.ashevillehabitat.org/housing-programs/disaster-repairs/

Renew NC Housing NC government funded programs for storm impacted homes
– Single-Family Housing Programprovides centralized housing rehabilitation, reconstruction or replacement program for low-to-moderate income  families with seniors aged 62 and older, children, and/or disabled household members impacted by Hurricane Helene.
– Small Rental Rehabilitation Program helps eligible rental property owners (landlords) repair, reconstruct, or replace small rental properties (1–4 units) damaged by Hurricane Helene.
29 Counties Served:  Alexander, Alleghany, Ashe, Avery, Buncombe, Burke, Caldwell, Catawba, Clay, Cleveland, Gaston, Haywood, Henderson, Jackson, Lincoln, Macon, Madison, McDowell, Mecklenburg (28214), Mitchell, Polk, Rutherford, Surry, Swain, Transylvania, Watauga, Wilkes, Yadkin and Yancey.
888-791-0207, https://renewnc.org/

All Hands and Hearts – helping families with recovery and resilience from Hurricane Helene. Must be homeowners with deed and storm-impacted to qualify for services.
Counties served: Buncombe, Henderson, Madison, Haywood
https://allhandsandhearts.org/recovery-resilience

Housing Assistance can do Home Repairs including Disaster Recovery and New Construction.
Counties served: Henderson, Polk, Transylvania
828-692-4744, https://www.housing-assistance.com/

Hammer & Heart is a non-profit with a BIG heart of volunteers to help provide urgent home repairs to neighbors of the Swannanoa Valley who are financially unable to maintain their homes in a safe or livable condition.
Cities served: Swannanoa, Black Mountain
https://www.hammerandheartwnc.org/contact-us

First United Methodist Church Rebuild Haywood Program – providing critical housing repairs from Hurricane Helene/disasters, locating temporary and permanent housing solutions
Counties served: Haywood County
https://www.fumc-waynesville.com/rebuild-haywood/

Mountain Housing Opportunities is a private, non-profit community development corporation whose mission is to build and improve homes, neighborhoods, communities, and lives, and build hope and dignity in the people we serve. (828) 254-4030
County served: Buncombe County
https://mtnhousing.org/

Buncombe County Long-Term Recovery Group (BCLTRG) – if you continue to experience unmet needs as a result of Hurricane Helene, they have resource managers who can help connect you with the resources, support, and people who can make recovery possible.
Counties served: Buncombe County
https://www.buncombeltrg.org/get-help

Other Energy Efficiency Services & Rebates:

Energy Saver NC Rebate Program – for all NC residents with less than 80%-150% AMI (average median income), can help for fuel switching clients (those who use oil or gas for their appliances but want to switch to electric), must use a registered contractor.
https://www.energysavernc.org/

Mountain Projects is a Weatherization provider like ESN but you do NOT have to be Duke Energy clients. Offices located in Waynesville and Sylva.
Counties served: Jackson and Haywood counties
Vivian Bumgarner vbumgarner@mountainprojects.org 828-492-4107, https://mountainprojects.org/

Electrify Asheville – provides FREE Home Energy Consultation that brings consumers, contractors, and community together to accelerate the adoption of high-efficiency electric technology to save money, use less energy and promote a healthier home and planet.
https://www.letsgoelectric.com/

Catholic Charities Diocese of Charlotte (CCDOC) – offering RV camper and trailer weatherization for Hurricane Helene survivors living in transitional housing in the FEMA-declared counties of Western North Carolina (WNC). They are collaborating with county Long-term Recovery Groups (LTRGs).  For more information, please reach out to Glenn Middleton at gdmiddleton@ccdoc.org

Buncombe County – Other Community Services

Resource Information Hotline
United Way
211.org

Transportation
Mountain Mobility
https://www.buncombenc.gov/605/Transportation
(828) 250-6750

Elderly Services
Council on Aging
https://www.coabc.org/
(828) 277-8288

Accessibility Modifications
Independent Living
(828) 670-3377

Food Markets & Food Helpline
Manna Foodbank
https://mannafoodbank.org/
(800) 820-1109

Bounty and Soul
https://bountyandsoul.org/
(828) 419-0434

Meal Delivery
Meals on Wheels
https://www.mowabc.org/
(828) 253-5286

Nurses for 1st-time Mothers and for mothers with significant health and family needs
Nurse-Family Partnership
https://www.buncombenc.gov/466/Nurse-Family-Partnership-NFP
(828) 250-5063

Clinical Counseling, Food Pantry, Financial Assistance, Immigration Services and Refugee Resettlement
Catholic Charities
https://ccdoc.org/
(828) 255-0146

Affordable Repair Loans
USDA

https://www.rd.usda.gov/programs-services/single-family-housing-programs/single-family-housing-repair-loans-grants
(828) 765-0889

Legal Advice & Representation
Pisgah Legal
https://www.pisgahlegal.org/
(828) 253-0406