Weatherization and Home Repair Services for Buncombe, Henderson, Haywood, and Madison Counties

If you do not qualify for our free energy efficiency weatherization and upgrade services and/or you need more help, there are plenty of FREE Community Services available below.

ESN is a certified Duke Weatherization Partner serving only 4 counties (Buncombe, Henderson, Haywood, or Madison). If you need to find another Duke Energy Weatherization partner outside of those 4 counties, please check out the NCAAA listings: https://www.nccaa.net/weatherization

Energy Bill Discounts & Assistance

Duke EnergyWise® Home offers rewards for helping shift energy use away from peak periods. If you have a Smart Thermostat, or an HVAC system with heat strips or a Water Heater you can qualify for up to $75 off your bill.

Duke Energy Customer Assistance Program (CAP) provides a $42 monthly credit for 1 year if you are a Duke Customer and qualify as low-income.

NC Energy Bill Payment Assistance Programs offered by The North Carolina Division of Social Services (NCDHHS) (828) 250-5500 includes the following two programs:

Home Repairs:

Habitat and ARCHR (Asheville Regional Coalition for Home Repair) is offering free disaster repairs for low-income homeowner – must qualify as 80% AMI (average median income). (828) 251-5702
Counties served: Buncombe County, Madison County

Renew NC Housing (888-791-0207) is a NC government funded Single-Family Housing Programthat provides centralized housing rehabilitation, reconstruction or replacement program for low-to-moderate income  families with seniors aged 62 and older, children, and/or disabled household members impacted by Hurricane Helene.
29 Counties Served:  Alexander, Alleghany, Ashe, Avery, Buncombe, Burke, Caldwell, Catawba, Clay, Cleveland, Gaston, Haywood, Henderson, Jackson, Lincoln, Macon, Madison, McDowell, Mecklenburg (28214), Mitchell, Polk, Rutherford, Surry, Swain, Transylvania, Watauga, Wilkes, Yadkin and Yancey.

Hammer & Heart is a non-profit with a BIG heart of volunteers to help provide urgent home repairs to neighbors of the Swannanoa Valley who are financially unable to maintain their homes in a safe or livable condition.
Cities served: Swannanoa, Black Mountain

Housing Assistance can do Home Repairs including Disaster Recovery and New Construction. 828-692-4744
Counties served: Henderson, Polk, Transylvania

Mountain Housing Opportunities is a private, non-profit community development corporation whose mission is to build and improve homes, neighborhoods, communities, and lives, and build hope and dignity in the people we serve. (828) 254-4030
County served: Buncombe County

Other Weatherization Services:

Mountain Projects is a Weatherization provider like ESN but you do NOT have to be Duke Energy clients. Offices located in Waynesville and Sylva. Vivian Bumgarner vbumgarner@mountainprojects.org 828-492-4107
Counties served: Jackson and Haywood counties

HEAR (Home Electrification and Appliance Rebates) program offered by Energy Savers NC
Rebates designed to help low to median income households install new efficient electric equipment and supporting upgrades, such as an electrical panel, wiring, or insulation and air sealing while receiving an instant discount at the time of installation by a Registered Contractor. Can help for fuel switching clients (those who use oil or gas for their appliances but want to switch to electric).
Marketing fliers and AMI income summaries

HOMES (Homeowners Managing Efficiency Savings) program offered by Energy Savers NC
Rebates designed to help low to median income households with improvements that boost your home’s energy efficiency if they achieve a minimum of 20% modeled energy savings with insulation, air sealing, and upgrading heating and cooling systems.
Marketing fliers and AMI income summaries

Electrify Asheville – provides FREE Home Energy Consultation that brings consumers, contractors, and community together to accelerate the adoption of high-efficiency electric technology to save money, use less energy and promote a healthier home and planet.

Buncombe County – Other Community Services

Resource Information Hotline
United Way
211

Transportation
Mountain Mobility
(828) 250-6750

Elderly Services
Council on Aging
(828) 277-8288

Accessibility Modifications
Independent Living
(828) 670-3377

Food Markets & Food Helpline
Manna Foodbank
(800) 820-1109

Bounty and Soul
(828) 419-0434

Meal Delivery
Meals on Wheels
(828) 253-5286

Nurses for 1st-time Mothers and for mothers with significant health and family needs
Nurse-Family Partnership
(828) 250-5063

Clinical Counseling, Food Pantry, Financial Assistance, Immigration Services and Refugee Resettlement
Catholic Charities
(828) 255-0146

Affordable Repair Loans
USDA
(828) 765-0889

Legal Advice & Representation
Pisgah Legal
(828) 253-0406