If you do not qualify for our free energy efficiency weatherization and upgrade services and/or you need more help, there are plenty of FREE Community Services available below.
ESN is a certified Duke Weatherization Partner serving only 4 counties (Buncombe, Henderson, Haywood, or Madison). If you need to find another Duke Energy Weatherization partner outside of those 4 counties, please check out the NCAAA listings: https://www.nccaa.net/weatherization
Energy Bill Discounts & Assistance
Duke EnergyWise® Home offers rewards for helping shift energy use away from peak periods. If you have a Smart Thermostat, or an HVAC system with heat strips or a Water Heater you can qualify for up to $75 off your bill.
Duke Energy – Customer Assistance Program (CAP) provides a $42 monthly credit for 1 year if you are a Duke Customer and qualify as low-income.
Duke Energy – Energy-Efficiency Rebates – Offering home improvement rebates through their Smart $aver Program, home energy savings, trusted contractors, online savings store, and more.
NCDHHS Energy Bill Payment Assistance Programs offered by The North Carolina Division of Social Services (NCDHHS) (828) 250-5500 includes the following two programs:
- The Low Income Energy Assistance (LIEAP) provides a one-time annual vendor payment to help eligible families pay their heating expenses.
- The Crisis Intervention Program (CIP) serves individuals and families who are experiencing or in danger of experiencing a heating or cooling-related crisis.
Home Repair & Disaster Recovery Services:
Habitat and ARCHR (Asheville Regional Coalition for Home Repair) is offering free disaster repairs for low-income homeowner – must qualify as 80% AMI (average median income). (828) 251-5702
Counties served: Buncombe County, Madison County
Renew NC Housing (888-791-0207) is a NC government funded Single-Family Housing Program that provides centralized housing rehabilitation, reconstruction or replacement program for low-to-moderate income families with seniors aged 62 and older, children, and/or disabled household members impacted by Hurricane Helene.
29 Counties Served: Alexander, Alleghany, Ashe, Avery, Buncombe, Burke, Caldwell, Catawba, Clay, Cleveland, Gaston, Haywood, Henderson, Jackson, Lincoln, Macon, Madison, McDowell, Mecklenburg (28214), Mitchell, Polk, Rutherford, Surry, Swain, Transylvania, Watauga, Wilkes, Yadkin and Yancey.
Hammer & Heart is a non-profit with a BIG heart of volunteers to help provide urgent home repairs to neighbors of the Swannanoa Valley who are financially unable to maintain their homes in a safe or livable condition.
Cities served: Swannanoa, Black Mountain
Housing Assistance can do Home Repairs including Disaster Recovery and New Construction. 828-692-4744
Counties served: Henderson, Polk, Transylvania
All Hands and Hearts – helping families with recovery and resilience from Hurricane Helene
Counties served: Haywood County
First United Methodist Church Rebuild Haywood Program – providing critical housing repairs from Hurricane Helene/disasters, locating temporary and permanent housing solutions
Counties served: Haywood County
Mountain Housing Opportunities is a private, non-profit community development corporation whose mission is to build and improve homes, neighborhoods, communities, and lives, and build hope and dignity in the people we serve. (828) 254-4030
County served: Buncombe County
Buncombe County Long-Term Recovery Group (BCLTRG) – if you continue to experience unmet needs as a result of Hurricane Helene, they have resource managers who can help connect you with the resources, support, and people who can make recovery possible.
Counties served: Buncombe County
Other Energy Efficiency Services & Rebates:
Energy Saver NC Rebate Program – for all NC residents with less than 80%-150% AMI (average median income), can help for fuel switching clients (those who use oil or gas for their appliances but want to switch to electric), must use a registered contractor.
- HEAR (Home Electrification and Appliance Rebates) – Rebates designed to help low to median income households install new efficient electric equipment and supporting upgrades, such as an electrical panel, wiring, or insulation and air sealing while receiving an instant discount at the time of installation by a Registered Contractor.
- HOMES (Homeowners Managing Efficiency Savings) – Rebates designed to help low to median income households with improvements that boost your home’s energy efficiency while receiving an instant discount at the time of installation by a Registered Contractor. This requires a Home Energy Audit with blower door test to see if a minimum of 20% modeled energy savings was achieved with insulation, air sealing, and upgraded heating and cooling systems.
- Marketing fliers and AMI income summaries
- Powerpoint Presentation explaining the programs
Mountain Projects is a Weatherization provider like ESN but you do NOT have to be Duke Energy clients. Offices located in Waynesville and Sylva. Vivian Bumgarner vbumgarner@mountainprojects.org 828-492-4107
Counties served: Jackson and Haywood counties
Electrify Asheville – provides FREE Home Energy Consultation that brings consumers, contractors, and community together to accelerate the adoption of high-efficiency electric technology to save money, use less energy and promote a healthier home and planet.
Catholic Charities Diocese of Charlotte (CCDOC) – offering RV camper and trailer weatherization for Hurricane Helene survivors living in transitional housing in the FEMA-declared counties of Western North Carolina (WNC). They are collaborating with county Long-term Recovery Groups (LTRGs). For more information, please reach out to Glenn Middleton at gdmiddleton@ccdoc.org
Buncombe County – Other Community Services
Resource Information Hotline
United Way
211.org
Transportation
Mountain Mobility
(828) 250-6750
Elderly Services
Council on Aging
(828) 277-8288
Accessibility Modifications
Independent Living
(828) 670-3377
Food Markets & Food Helpline
Manna Foodbank
(800) 820-1109
Meal Delivery
Meals on Wheels
(828) 253-5286
Nurses for 1st-time Mothers and for mothers with significant health and family needs
Nurse-Family Partnership
(828) 250-5063
Clinical Counseling, Food Pantry, Financial Assistance, Immigration Services and Refugee Resettlement
Catholic Charities
(828) 255-0146
Affordable Repair Loans
USDA
(828) 765-0889
Legal Advice & Representation
Pisgah Legal
(828) 253-0406

